Accolite
Location
Bangalore | India
Job description
As a Senior Support Engineer, you will be supporting European/Global customers for the AD Management products. Some of these are:
Password Manager
Active Roles
Role Responsibilities:
-Prior Technical Support experience or proven track record in system administration
-Experience with Active Directory Management (users/groups, schema knowledge, LDAP, Group Policies, Enterprise Administration)
-Previous customer support experience, or previous customer-facing role with good people skills (written and spoken)
-Strong knowledge of Windows operating systems and networking (TCPIP, DNS, LDAP, WMI, ASP, DCOM)
-Knowledge of configuring and maintaining Internet Information Server (IIS)
-Technical writing skills
-Ability to define problems, collect data, establish facts, and draw valid conclusions.
-Requires excellent interpersonal and communication skills including verbal, written, negotiation, and platform communications.
-Possess a strong people orientation with the ability to listen, work, and resolve issues to achieve customer satisfaction
-Quickly learn the general concepts of the technology used in and associated with One Identity products.
Qualifications
-Knowledge of and exposure to Microsoft Exchange
-Familiarity with debugging tools/techniques (e.g. WebEx)
-Knowledge of VBScript, PowerShell
-Knowledge of Microsoft SQL Server
-Exposure to any of the following Cloud Technologies: Federated SSO to Salesforce®, Google® Apps™ service or Microsoft® Office 365® and Microsoft® Azure®
-Exposure to Linux and Unix systems would be an advantage
-Two-Factor Authentication (2FA), RADIUS
-Remote Desktop Services (RDS)
-Educated to degree level
-Ability to work flexible hours
I request you to kindly share the following details with me along with updated resume and we will connect with you shortly on [HIDDEN TEXT]:
Total Experience:
Relevant Exp in Linux Admin, Log Management, Scripting, AD, networking, system admin :
CTC:
Expected CTC:
Notice Period/LWD:
Current Location:
Preferred Location:
Reason for Job Change :
Ok with Shifts :
Job tags
Salary
