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Sr. Insurance Associate


MetLife


Location

Noida | India


Job description

Position Summary

This role will assist in the responsibilities for the overall support of the Provider Control Unit in Group Dental. The primary focus will be to research and resolve requests and applications relating to dental providers utilizing multiple electronic database files for support of the Dental Product.

Outbound calls to Provider office & State Dental Board in US

 

 

Job Responsibilities

 

  • Reviews, evaluates, and resolves information submitted by varied electronic and paper transmission means from multiple source entities.
  • Interacts with multiple internal and external partners.
  • Assists providers with inquiries pertaining to the Preferred Dental Program (PDP), EFT and other MetLife sponsored dental solutions
  • Routinely interfaces and consults with Dental Providers to resolve issues and concerns
  • Process claims as per the set healthcare guidelines
  • Follow HIPAA guidelines
  • Make outbound calls to Provider office to confirm or verifying missing or already updated information on records
  • Contact Provider offices to seek & validate Dental treatment information submitted or missing on claim requests
  • Add/Update Banking Information (EFTs) on Provider files
  • Utilizes multiple mainframes, PC, and Internet based systems.
  • All other duties as assigned

MetLife:

 

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

 

We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.

 

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

 

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.


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