Growth Consultant, Mar-tech
Location
Bangalore | India
Job description
- The role focuses on managing customer success in the context of marketing technology (Martech) and delivering value through consulting services.
- The person is responsible for ensuring that customers achieve success with WebEngage solutions and that consulting services are aligned with delivering tangible value to clients.
Essential functions and Responsibilities
- Manage a portfolio of accounts to drive product adoption/
- Understand key business metrics for the account that can be affected meaningfully via martech deployment and translate business problems into technically ready implementation plans.
- Interpret analytics across KPIs to drive needle moving initiatives to deliver value to the clients business
- Articulate the common definition of success / ROI in sync with customer and setup appropriate measurement systems to transparently track the respective metrics.
- Build, frameworks and a library of playbooks / best practices for multiple industries for the consultants to leverage.
- Execute audit on accounts from a martech deployment maturity and effectiveness lens and recommend strategic and tactical interventions that deliver early wins and long term tangible business value.
Ideal Candidate
- 1-4 years of experience in marketing / analytics / marketing technology applications
- Post Graduate in Marketing with a technical bent of mind is a strong preference.
- Strong problem solving skills at the interplay of Technology Data Marketing
- Comfort with key martech concepts: integrations, data unification, automation, triggered communication, personalization, marketing analytics - funnels, paths, cohorts and user journeys.
- Effective and articulate communication skills
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
Perks Benefits:
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers !)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Job tags
Salary