Assistant Manager - Key Accounts

Location

Mumbai | India

Job description

• Driving codes and standards for performance parameters of mineral fibre & AS ceiling system to support India meet the Budget on value and volume targets for ceilings with Key accounts.
• The key account manager is responsible for handling the most important accounts Knauf
• He/she will be the one point of contact for all key customer matters, anticipate the customers needs, work within the company to ensure deadlines for customers are met.
• Planning events & other activities to increase visibility and support above. Regular market feedback and suggestion for changes / improvements to the NSM.
• Developing a solid and trusting relationship between major key customers and company
• Resolving key customer issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key customers and internal teams
• Strategic planning to improve customer results
• Establishing and overseeing internal budgets with the company and external budgets with the key customer
• Working with design, sales, creative, marketing, teams & members from other departments dedicated to the Key customer account to ensure the highest quality of materials are being produced and all customer needs are met
• Collaborating with sales team to maximize profit.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meeting all customer needs and deliverables according to proposed timelines
• Analyzing customer data to provide customer relationship management
• Expanding relationships and bringing in new customers
• Monitor impact of marketing initiatives -

YOUR PROFILE

• Background

Engineering Graduate with additional course in Marketing preferred

5 to 8 years of experience who has a proven track record of growing profitable businesses through the implementation of aggressive selling strategies

Good knowledge and experience in building materials industry or larger commercial companies

Functional, methodological expertise

Sales experience in Building products / construction industry

Direct selling and channel partner selling management.

Build strategic relationship with key customers

Personal and interpersonal skill

Highly assertive and good team player

Excellent communication skills

Very good in sales concepts and systematic in planning.

Job tags

Salary