Cheric Information Network Technologies Private Limited
Location
Secunderabad | India
Job description
Delivering new report requirement in Microsoft D365
'• Work as an AX Technical staff
• Work closely with the Client team Under supervision of PwC Project manager and monitor the daily issues on regular basis
• Work closely with L1 Support team Under PwC project manager supervision to identify the pain areas and provide solution / workaround
• Work closely with PwC team for RCA of recurring issues and providing fix for the same
• Technical support for New Store Rollout
• Coordinate with the client if any change in the process, document the same, initiate the change management, effort estimation in presence of PwC Project manager.
• Daily/Weekly/Monthly meeting with PwC team members to discuss support issues, resolutions and reporting
• Resolve AX Technical related issues in agreed SLA
• Work on Change Requests assigned by the PwC project manager
Job tags
Salary
