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Location

India | India

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Job description

Job Description

J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the client’s full range of investment and servicing needs. Each new client is assigned to a Client Service team which consists of a Client Advisor, Client Account Manager, Portfolio Manager and Investment Specialist.

As an Associate, you will be part of our Global Liquidity as an associate in Client Service team for delivering exceptional client service to internal/external stakeholders. As the point of contact for daily servicing needs of our clients, you will develop an understanding of the unique requirements of Global Liquidity franchise and champion those requirements within the context of the larger firm. You will partner with colleagues in Global Liquidity Service team to consistently maintain an effective service model. 

Job Responsibilities

• Act as a day-to-day client service contact for assigned group of CAMs
• Interact regularly with clients to provide operational support and enhanced solutions
• Improve business processes and client experience
• Prepare rebate documentation & operational setup (Trailer Fee)
• Handle client communication & assistance on Late settlement and Interest claim
• Manage Bank Queries and Interest Claim related activities
• Perform all required client service functions including onboarding Clients / Funds, Maintain client record, comply with all internal procedure, Verify eligibility of clients, Client Reporting's.

Required qualifications, capabilities and skills 

• Inclination towards technology to automate manual tasks. Understanding Alteryx, Python programming is preferred
• Previous experience at an asset management firm; background in client service with liquidity products is preferred
• Excellent communication skills (both oral and written)
• Degree level education preferred
• Client focused and able to gain an in-depth understanding of clients’ servicing needs
• Highly accurate with good attention to detail
• Ability to multitask and to pursue/meet deadlines

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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Job tags

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Salary