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Sr. Business Analyst


The Maersk Group


Location

Mumbai | India


Job description

The Senior Business Analyst is responsible for enabling our organization’s ability to make data driven decisions. They will work with our business partners to identify, define, & develop key metrics and levers that enable efficient management of their operations. They will also explore, aggregate & visualize large data sources from operational transactions as well as those generated by the assets themselves to generate insights and surface actionable opportunities that will enable our teams to offer industry leading capabilities and deliver on customer promise.

Opportunity
Ready for an adventure in Fourth Industrial Revolution as you take on the next step in your career? If making a big impact across a truly global company excites you, come join Maersk, an industry leader in global trade, as it rapidly digitizes and expands its offerings at sea and ashore. This is your chance to support the development of processes and products that will differentiate our business and delight our customers at an incredible scale!

Maersk is looking for a Sr. Business Analyst to join our Operational Excellence and Innovation team within the Asset Management Department. The scope of the team covers products and processes for all of Maersk’s physical assets globally.


The Senior Business Analyst is responsible for enabling our organization’s ability to make data driven decisions. You will work with our business partners to identify, define, & develop key metrics and levers that enable efficient management of their operations. You will also explore, aggregate & visualize large data sources from operational transactions as well as those generated by the assets themselves to generate insights and surface actionable opportunities that will enable our teams to offer industry leading capabilities and deliver on customer promise.


Key responsibilities
- Work closely with leadership to understand the overall strategy, operational processes, and broader business context. Use that insight to develop the requisite data products (e.g. dashboards, tables, pipelines, etc) to address the data needs of the organization.

- Design, test, evaluate & monitor Key Performance Indicators that are easy to understand, decision oriented, and provide the appropriate level of drill down.

- Identify actionable opportunities & insights and enable our business teams to offer & refine industry leading products and services, deliver on customer promise and develop new strategic initiatives.
- Build and maintain internal reporting pipelines and dashboards for stakeholders including troubleshooting, development, and access controls. Write advanced SQL queries, and system configurations, and manage and execute project plans.
- Collaborate with business, platform, and data development teams to ensure the data is of high quality, efficiency, granularity, coverage and accuracy.
- Establish appropriate prioritization mechanisms to manage analytics demand pipeline.
- Establish benefit estimation methodology for business teams to use when evaluating new initiatives across the Asset Management organization.

- Support best practices in developing documentation, training, and webinars to enable self-serve analytics for the Asset Management teams
- Share complex ideas, issues, and recommendations in presentation and written form to gain agreement from stakeholders at different levels and with different backgrounds.

We are looking for
CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE Necessary to perform the requirements of the position:

- Education: Bachelor's degree; Degree in Mathematics, Statistics, Industrial Engineering, Computer science or related field preferred.
- 3-5+ years’ experience in Analytics & Data Science to identify business opportunities, predict customer behaviours and performing statistical analysis
- 3-5+ years’ experience in developing dashboards or performing analysis in a “client-facing” role, collaborating with stakeholders to gather requirements, build solutions using an iterative approach
- Experience of SQL programming, or similar data mining languages (e.g., SAS, R, Python, PySpark)
- Experience developing dashboards or performing analysis in a “client-facing” role, collaborating with stakeholders to gather requirements, build solutions using an iterative approach.
- Ability to self-start and self-direct operational initiatives and comfortable managing ambiguity.
- Ability to cultivate cross-functional relationships and work in a fast-paced and constantly evolving environment with a track record of managing projects with multiple stakeholders

We offer

In Maersk we are on a journey to become the Global Integrator of container logistics - connecting and simplifying our customers' supply chain. You will join a truly ground-breaking journey striving to strengthen the focus to become a truly customer-centric company, serving our customers' individual needs.

• We operate in a fast pace environment and always strive for excellence in everything we do and always aim at improving the integration offering for our customers.
• We are a truly global team with colleagues having many different backgrounds and from many different cultures.
• We are operating in a flexible working environment allowing for people to manage their own time and efforts.
• We offer a role in a growth area where you will be part of shaping the scope designing the future of Maersk logistics products and services, at sea and on land.
• We offer an international role where we value time for personal development and training.

Having substantial operations in over 130 countries, we work across continents, across cultures and with individuals from all walks of life.  This drives our ambition, to create equitable and inclusive workplaces where every individual can have a sense of belonging.  As an equal opportunity employer, we do not discriminate on the basis of age, ancestry, national or ethnic origin, race, sex, gender identity or expression, sexual orientation, marital status, parental or caring status, religion or belief, physical or mental disability, long term health condition, pregnancy or parental leave, protected veteran status, or any other classification protected by applicable law. We actively work to address systemic bias and support representation. We therefore encourage all to apply and let us know if you require any reasonable adjustments to be made for your recruitment process.  

Learn more at:  

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected]


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