Location
Kochi | India
Job description
We are currently seeking a Telecalling Executive with a minimum of 6 months of experience to join our dynamic team. The ideal candidate will have excellent communication skills, a friendly and persuasive demeanor, and a passion for engaging with potential customers over the phone. As a Telecalling Executive, you will play a key role in promoting our products/services and generating leads through effective outbound calling.
Responsibilities - Conduct outbound calls to potential customers using a provided list or leads.
- Introduce and explain our products/services to prospective clients.
- Engage with customers to understand their needs and address any inquiries they may have.
- Keep accurate and detailed records of calls made and outcomes achieved.
- Follow scripts and guidelines provided for effective communication.
- Meet daily and weekly call targets as set by the team lead or manager.
- Qualify leads and schedule appointments for sales representatives if required.
- Provide information about product features, pricing, and benefits to potential customers.
- Gather and document customer feedback and insights for continuous improvement.
- Collaborate with the sales team to achieve overall team targets.
Requirements - Minimum of 6 months of experience in telecalling or a similar role.
- Strong verbal communication skills and a pleasant telephone manner.
- Ability to engage with customers effectively and build rapport.
- Basic computer skills and familiarity with CRM software is a plus.
- Proactive and target-driven attitude with the ability to work in a fast-paced environment.
- Excellent time management and organizational skills.
- Ability to work well within a team and take direction from supervisors.
- High school diploma or equivalent qualification.
Skills: communication,computer skills,continuous improvement,customer,communication skills,basic
Job tags
Salary
