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L & T Central Services Specialist


Novartis


Location

Secunderabad | India


Job description

Your responsibilities include but not limited to:

Learning and Talent Central Administrator in Novartis Learning and Talent related systems

Perform and deliver high quality GxP and Non GxP training activities in Novartis Learning Management System (UP4Growth)

Ensure compliance to Novartis internal quality standards, relevant regulatory requirements and service level agreement (SLA)

Deliver high-quality service using applications like SNOW, Internal Training Tools, SharePoint etc

Stay apprised with the information on the major on-going incidents, escalations, issues and develop an understanding of recurring incidents and problem tickets

Ensure timely completions of mandatory trainings and adherence to compliance policy

Support in knowledge and capability building within the team

Ensure all time readiness for customer and internal audits and support customers during audits and inspections by providing requested training documents

What you'll bring to the role:

MBA graduate (preferably with a background in B. Tech or B. Pharm).

Strong communication skills

Operational Excellence, navigates processes and procedures to get things done while focusing on continuous improvement whenever possible.

Interpersonal Savvy, Works well with diverse groups of people, handles conflict situations effectively and builds formal and informal relationships. Strong collaboration skills, good relationships and stakeholder management skills for all 3 levels (Local, Regional, Global).

Continuous Learning / (Dynamic Knowledge Development): Constantly in search of ways to develop, learn and apply knowledge and expertise to meet current and anticipate future challenges

Managing Change: Quickly adapts to match shifting demands of different situations and operates effectively during times of uncertainty


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