Location
Bangalore | India
Job description
The successful candidate will join a team who cover the following responsibilities:
- Onboard clients on vendor platforms (Fxall, Bloomberg, 360T, EBSDirect, etc) and monitor requests products covered: OTC Fixed income, Currencies and Commodities
- Liaising with vendors on queries related to their platforms behaviour.
- Be a process owner of onboarding request:
- Ensure all approvals are in place (Trading, Regulatory, KYC, Limits) and clients are eligible to access our e-pricing offer.
- Make process more efficient.
- Maintenance of existing client base and updating trading setups when necessary
- Administrate credit limits and KYC bypass when relevant.
- Be a primary point of contact for e-trading queries for internal users and for external SG clients and transfer the request to relevant IT team when needed.
- Troubleshoot client queries related to client configuration on their FX, Fixed Income, Rates deal processing on electronic trading platforms.
- Understand FX FI chains, to be capable to escalate issues to relevant internal Technology team with proper feedback and ensure follow up.
- Internal communication on various topics with Sales, Trading teams, COO, Risk, Technology, Middle/Back Office
- Ensure follow the sun model is well followed global hotline and global mailboxes.
- Work closely with Amer region for FTS handover and global initiatives implementation.
- Work closely with Front Office in improving security, efficiency, and clients satisfaction in our internal processes.
- Assist and participate in new initiatives related to the development of the electronic offer.
Profile required
Graduate/ Post Graduate in Commerce
Experience of 3-5 years in Investment Banking Operations
-Have a good understanding of FX and Fixed Income products.
-Have good knowledge on Equtiy Fixed Income Trade Settlement.
-Able to handle work pressures and adhered to deadlines.
-Team player with excellent communication skills.
-Good knowledge of MS Office applications.
- Exposure to Client Facing Role
Job tags
Salary
