Location
Bangalore | India
Job description
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in learning design, communications, or change management, and 2 years of experience managing analytical projects.
- Experience creating data visualizations and using data tools (e.g., SQL, Google Sheets, dashboards, etc.).
Preferred qualifications:
- Experience with finance organizations and financial systems with accessibility standards for creating written and online content.
- Experience in data, metrics, analysis, and trends with the ability to apply data-driven insights to product and business problems.
- Ability to use change management data to add value to business planning and strategies.
- Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes.
- Ability to turn data-driven insights into business recommendations to executive stakeholders, with excellent written and verbal communication skills.
About the job
As Change Manager, you will work to reach business goals and partner Product Areas will work together to navigate through changes.
Responsibilities
- Collaborate with program managers, subject matter experts, and change management leads to efficiently create training and informational materials (e.g., e-learning, user guides, newsletters, websites, etc.).
- Draft clear and concise communications about what's changing and how to prepare and contribute to change impact analyses for each program that defines current and future state for end users.
- Help create and maintain descriptions about key audience groups that explain their needs and preferences and inform change management activities.
- Track and conduct data analysis of change management metrics (e.g., communication open rates, training usage, Google analytics) and report results in user-friendly formats.
Job tags
Salary
