Zellis
Location
Kochi | India
Job description
About the role
The Implementation Consultant will be responsible for delivering implementation activities for Zellis customers on multiple aspects of their solutions or services implementation. You'll be a subject matter expert in Zellis’ processes and solutions and must have excellent system configuration skills. You'll be responsible for working on all customer systems to implement, configure, migrate data, and test best practice use of Zellis’ suite of customer solutions. This role will work closely with the Zellis Customer Solutions Implementation Project team, in particular the Application Consultant, to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. Key responsibilities include: Delivery of Application Consultant implementation tasks for system configuration in line with project requirements and timelines. Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan, to the highest level of quality and in line with all acceptance criteria. Supporting the Project or Programme manager in facilitating the provision of software, infrastructure, and supporting tools to ensure all system configuration, data migration, and testing and system reporting requirements are delivered accurately and on time. Ensuring you maintain your personal development and continuous improvement in Zellis’ products and services, including best practice operating processes and industry and legislative changes. Identifying and driving opportunities for further improvements to current process and functionality. Producing documentation to support changes, such as to the onboarding portal or the blueprint documentation and Change Control Notifications (CCN) where customer sign off is required. Keeping abreast of current and upcoming functionality to assist on implementation of new / revised functionality. Participating in remediation work managed by the Customer Solutions team, including delivery to customer. Undertaking scheduled and adhoc system and reporting tasks as required by the Implementation team. Maintaining project documentation as required throughout duration of the project, or providing relevant information to Project Manager and Application Consultant for inclusion in project documentation (e.g. RAID log). Skills and experience required Proven experience of Payroll and HR systems, and broad experience working in the HR & Payroll software and/or outsourcing industry. Good knowledge of HCM solutions or other Payroll and HR systems, preferably with knowledge of system configuration. Excellent communication skills, particularly written and verbal in English. Excellent teamwork skills. Highly collaborative and yet self-sufficient. Self-motivated, proactive, accountable with continuous learning approach; willing to learn and understand evolving technologies. Ability to multitask in an ambiguous environment. A high level of attention to detail. Have a reputation for accuracy that reinforces the sense of urgency that must be conveyed. Subject matter expertise for Zellis’ solutions and services, with knowledge and best practice in standard processes and industry, legislative and multi-sector experience. Graduate / Postgraduate qualifications. About us Zellis is the leading provider of payroll and HR solutions for the UK and Ireland. Together with Benefex and Moorepay we form the Zellis Group, serving a vast array of companies across every vertical and industry. Our purpose is to power exceptional employee experiences so that our customers and their people do better. Our history We have over 50 years of heritage and industry experience – and we’ve been ahead of the curve throughout. More than half a century ago, we were founded as Peterborough Data Processing. Quite a lot has changed since then – not least our name. We were acquired by Northgate, becoming NorthgateArinso in 2007 and NGA Human Resources UK and Ireland in 2014, where we were joined by Moorepay. In 2018, the UK and Ireland division was sold to Bain Capital and now we operate as a standalone company. After acquiring Benefex, we’re now even better equipped to serve the complex needs of our customers. Our vision Our vision is to be the clear leader in pay, reward, analytics, and people experiences. There’s nothing more important to us than building trusting and beneficial relationships with our customers, using our size, scale, and breadth of experience to offer tailored solutions that precisely meet their business needs. We design solutions that keep our customers ahead of change as they navigate the regulatory complexity and workforce uncertainty which exists in today’s business landscape. At the heart of everything we do are our highly qualified payroll and HR experts, who are committed to delivering first-class customer service at all times. We’re proud of our culture At Zellis we work hard to create a culture where people want to join, belong to, and be part of a progressive organisation. We’re committed to recruiting and retaining a diverse and inclusive workforce that is representative of the customers we serve and the communities we operate in. Our values , which were defined with input from all of our 2,000 colleagues, are not empty words on a poster. They reflect who we are, and how we operate as a business. Unstoppable together. Always learning. Make it count.Job tags
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