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Customer Support Specialist


I learn Future


Location

Bangalore | India


Job description

Roles and Responsibilities :

Inbound Calls II Customer Service II Problem Solving

- Manage incoming calls and customer service inquiries

- Provide information about products and services and record details of complaints

- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

- Follow up to ensure that appropriate actions are taken on customer requests

- Refer unresolved customer grievances or special requests to designated departments for further investigation


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