Michael Page
Location
Chennai | India
Job description
Strategy & Vision :
Drive experimentation and implementation of Digital Assistants & manage interaction analytics Define the strategic direction and vision for both products Anticipate user, customer, and business needs and prioritize those for the organization Communicate the vision, strategy, and benefits at all levels Keep a close eye on changes in the technological landscape and keep stakeholders informed Product Development and Roadmap : Define product features and functionalities in alignment with business goals Define and manage the product roadmap deliver on the roadmap in line with business expectations Ensure all delivery milestones and product decisions are data-driven and have clear success criteria Analyse risks and issues hindering deliverables, develop mitigation plans, and escalate as needed Ensure ownership of deliverables is clearly defined, documented, and communicatedEducation, Knowledge, Skills and Experiences (and any other requirements)
Bachelors or Masters in a technical subject (Data Science, Computer Science, or Engineering discipline) is preferred Demonstrable product management experience with accountability for the development of building and optimizing online products and user experience Proven experience in managing tech products (implementation stage) Affinity with Generative AI and process automation Firm grasp of data and technical architecture principles and best practices Experience working in an Agile development environment required (JIRA experience preferred) Evidence of providing product leadership or direction to at least two agile delivery teams Experience interacting with different stakeholders (internal and external), explaining business & technical choices to them and facilitating decision making Ability to effectively work with a development team to solve problems and explain technical problems in a business context to internal stakeholders Strong analytical skills and attention to detail combined with strategic thinking skills Self-motivated and able to work in a matrix organization, accepting responsibility for own actions and removing barriers to team performance Experience with and knowledge of Customer Services domain and digital assistants a strong plus Shift : Flexible to work in UK Shift. Competitive compensation commensurate with role and skill set
Medical Insurance Coverage worth of 10 Lacs
Social Benifits including PF & Gratuity
A fast-paced, growth-oriented environment with the associated (challenges and) rewards
Opportunity to grow and develop your own skills and create your future
Remote work is here to stay - we offer the flexibility of a hybrid model and WFH
Job tags
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