Regional Manager-Infrastructure & FM-North
Location
Delhi | India
Job description
Role/Job Title: Regional Manager Infra & FM
Function / Department: Enterprise Services Group
Job Purpose :
The role entails primary responsibility for managing all Infra and facilities management services of the bank for the assigned region while ensuring operational efficiency. This is a vital role which is accountable for the smooth functioning of the day-to-day maintenance and facilities of the bank and contributes to maintaining overall operational efficiency and effectiveness.
Roles & Responsibilities:
- Manage essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling for the assigned region.
- Ensure that basic facilities are well-maintained.
- Oversee performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
- Oversee facility refurbishment and renovations and any necessary replacements and repairs.
- Ensure that facilities meet compliance standards and government regulations.
- Lead in planning for the future by forecasting the facility s upcoming needs and requirements.
- Adhere to the reporting procedures as per bank's standards and requirements.
- Present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases
- Liaise with external vendors to ensure efficient administrative services.
- Obtain quotes and tenders from vendors and suppliers.
- Set up Standard Operating Procedures for the management of the critical environment and ensure compliance at site.
- Plan and monitor appropriate facility management staffing levels, ensure efficient utilization.
- Provide training to on-site teams on equipment procedures and implementation. All desired training is completed as per schedule.
- Communicate workplace safety precautions to employees.
- Develop contingency plans in case of uncertain situations, such as equipment breaking down unexpectedly.
- Capture and share best- practice knowledge amongst the team.
- Collaborate with the business/ support units and provide them with requisite materials and services that help them in their day-to-day operations.
- Keep abreast of global market trends and competitor strategies in key markets.
- Monitor key parameters on productivity, hiring quality and costs via maintaining relevant scorecards.
- Attract and retain best-in-class talent for key roles in their reporting structure.
- Ensure adherence to benchmarks/processes set up for finalizing commercials and other key parameters.
Education Qualification:
Graduation: Bachelor's in Engineering / technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Management / Statistics
Post-graduation: MBA / PGDM / Statistics
Experience: 18+ years of relevant experience.
Job tags
Salary