Suitefy Cloud Systems Pvt Ltd
Location
Hyderabad | India
Job description
Responsibilities :- Build and develop winning team(s) for delivering multiple projects.- Own the planning, execution & delivery of all projects within the assigned portfolio, managing triple constraints (Time, Cost, Scope), while ensuring customer along with associate satisfaction- Interface with customers to understand project requirements and challenges and accordingly devise the execution strategies for a successful outcome.- Ensure risks and changes are identified, recorded, reported and managed efficiently.- Periodic reporting of performance metrics with leadership team- Explore ongoing engagements and identify business opportunities, adjacencies, and innovation areas to support lead generation activities.- Support sales and pre-sales team for RFPs/ RFQs/ RFIs etc.- Drive necessary actions to ensure project metrics / KPIs are successfully accomplished.- Co-ordinate and collaborate with various internal and external stakeholder groups based on need.- Periodic performance appraisal of team members- Coach and mentor team members for their growth.- Ensure 100% compliance while implementing various policies and guidelines of the organization and customer.KPIs for this role :- Resource and project utilization- Quality and on time delivery- Customer and Associate satisfaction- Learning for self and team - Revenue and Gross marginAcademics : Graduate or Postgraduate in Engineering & technology/Business/Science/Masters in Business Management.Prerequisites :- Passionate about people, technology, customer and continuous improvement- Overall, 10 + years of working experience.- 6+ years of experience in a leadership role managing projects/ program delivery while assuring quality standards. - 4+ years of experience in NetSuite or similar SaaS based ERP software in a customer facing role.- Managed a team at least 5-10 peopleSkillset : Delivery management, Program management, Customer engagement, people management, Coaching, Project financials, Operations excellence.Location & Work timings :Primary location : Hyderabad. Willingness to work in other location as per organization need.Mode of work : Work from office / Work from home based on scenarios and project demand. Willingness work in night shifts. (ref:hirist.tech)
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