Location
Bangalore | India
Job description
Q2 is seeking a Project Engineer with minimum 2-3 years of similar experience who will be r esponsible for implementing Q2 s E-banking Solutions in order to align with the business requirements of our customers
- You will be exposed to a highly customizable product on multiple platforms that are configured/engineered differently for each customer
- Must be exceptionally detail-oriented, an energetic self-starter who can work independently and in a group setting
- This work is performed out of our Implementations Solution Center in Bangalore and does not require travel
Primary Responsibilities:
- Communicate, set, and manage expectations with stakeholders regarding project scope, duration, internal/external deliverables, and due dates in a streamlined approach via Email or standard project document
- Track and report on progress, manage and archive all internal/external project artifacts as needed
- Drive and encourage project stakeholders and internal dependencies to meet task due dates to ensure project remains on track and Forecast Billable Dates are achieved
- Proactively manage risk and follow appropriate escalation processes
- Triage project issue cases, post public comments to ensure Acceptance Testing SLA s are met, and client is kept updated on case status
- Training/mentoring/knowledge sharing with peers, including publishing, and improving Confluence content
- Technical product configuration of Q2s evolving product catalogue chosen for streamlined project delivery
- Troubleshooting technical configurations pre and post project delivery
- Continued education on new products, implementation processes, and related architectural developments/evolution
Key Attributes for Success:
- Organized and detail oriented, able to manage multiple projects concurrently
- Ability to appropriately prioritize daily/weekly tasks and project issues across all ongoing projects
- Ability to identify project blockers and navigate solutions or raise awareness on assistance
- Ability to communicate clearly internally and externally applying preferred methods of non-in-person (appropriately breakdown/explain complex technical concepts to a non-technical audience)
- Ability to appropriately identify when other resources are needed to solve issues
- Ability to remain composed when faced with conflict, escalations, or change
- Resourceful, independent worker (expectation isof resourcefulness/independence is tied to level of experience)
- Quick learner
Client Management Expectations:
- Primary point of contact during project
- Adhere to communication plan outlined at kickoff
- Provide clear visibility of progress towards achieving key milestones and mitigating risks
- Drive and influence stakeholders to manage scope, testing, and change control
- Technical representative on product solutions
Key Interactions:
Activities:
- Project kickoff via email or standard project plan documentation
- Weekly updates to project status and key data points
- Implementation go live tasks
- Transition to Support duties
Roles:
- FI Project Lead
- Relationship Manager/Client Experience Manager
- Project Planning
- Project Manager, Data Services, Creative Services, Developers, IT, Networking, Mobile App Builder, etc)
- Mobile Release Manager
- Management (Delivery Manager, Tech Delivery Manager, Development Manager, etc)
- Dev PMO, & Product SDK Product Team, and Technology Delivery Product Team
Health & Wellness
Hybrid & Remote Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Generous Retirement Benefit Plans, including a company-matching HSA program.
Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs - You Earned it
Job tags
Salary
