Programme & Project Services Manager, GSC’s
Location
Bangalore | India
Job description
Job Description
Some Careers grow faster than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Programme & Project Services Manager
Work Location- Bangalore, Hyderabad, Gurgaon
Department Overview
The Programme and Project Services Analyst provides support to a Project Manager, Programme Manager, Senior Programme and Project Services Manager or leads the Project Management Office (PMO) of a Project. This role provides assistance to the Programme/Project Manager to successfully deliver the programme from definition to closure. They will act as a source of guidance, governance and metrics on projects supporting the Project/Programme Manager for strategic decisions. They are responsible for following the Business Transformation Framework (BTF), using standard project management tools such as Clarity and working closely with their colleagues in Transformation Team.
Roles and Responsibilities
- Demonstrates working knowledge of Programme/Project Management Framework, supporting the creation of detailed plans including key activities and milestones
- Establishes and updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and suggests corrective actions; seeks opportunity to improve quality procedures
- Supports the Programme/Project Manager and Business representatives in defining required scope, quality, cost and effort
- Tracks progress against the plan, looking ahead and removing roadblocks to delivery; asks questions when they do not understand, takes ownership of problems and timely escalates when needed
- Manages change requests ensuring impact assessed for scope, time, budget, effort and quality; provides the sustainable value to the organisation by contributing to the efficiency improvement in programme/project
- Has good knowledge of risks/ issues/dependencies management techniques; Supports programme/project manager in identifying new risks/ issues/dependencies; Tracks risks/ issues/dependencies through appropriate tracking tools, involving key stakeholders/members of the programme/project team as appropriate.
- plays active role in development and monitoring of a well-defined project/programme plan, identifying the key milestones and engaging with stakeholders to assign roles/tasks responsibilities. Works closely with stakeholders to develop Programme/ project key documents (such as plan, roadmap, etc.)
- Actively engages in programme / project resource management
- Maintains accurate financial information for multiple programmes/projects; analyses financial data for single project / programme
- Ensures quality reporting; share ideas on implementing new quality standards and quality tools
- · Supervises and leads the programme/project to ensure that the goal is achieved
Job tags
Salary