International Flavors & Fragrances (IFF)
Location
Mumbai | India
Job description
As Key Account Manager, you will manage key customers and distributors for West India, growing the existing business and project pipeline across Ingredients and Flavors products.
The role will see you developing new business opportunities and new customers by understanding customer needs and presenting them IFF product solutions.
The role is Mumbai based and will report to Sales Lead.
How you will Contribute
- Account Mapping - Targeting and Segmentation.
- Identify key stakeholders - Key Decision Maker/Key Opinion dealer across different accounts.
- Project Management - Proactive / Reactive / Defensive / Maintenance.
- Commercial Outcome - Growth Mindset.
- Market share gain/regain/expand/defend.
- Support Strategic Accounts wherever required.
- Directly handle local and regional customers liase with distributors.
- Be the interface between customers, distributors, operations and GRA across IFF.
- Work in close contact with IC&D for all projects and with category marketing for market insights & Growth initiatives.
- Partner with key stakeholders (CSMs/GPM/Pricing officer) to help implement pricing actions/improve margins as per organization s strategies.
- Drive commercial goal decided by the organization on a monthly/quarterly/yearly basis.
- Project inflow management and update monthly/quarterly/yearly.
- Drive Company s different initiatives across platform/categories.
- Tracking of receivables from different distributors /direct accounts within fixed credit days.
- Tracking of Inventory at distributors.
- Proper forecasting on a regular basis for seamless order execution.
- Drive healthy margin across portfolio.
- 100% compliance of company s ethics/values /culture.
Job Requirements What you will need to be successful
- Bachelor degree in Food Technology, Food Science or any other relevant discipline.
- Atleast 7-10 years of sales or commercial experience in Food ingredients, Flavours or Food & Beverage industry.
- Experience with customers engagement and key account management.
- Good commercial and technical acumen that enables identification of technical and commercial needs, and proposal of optimized solution.
- Well versed with Microsoft applications (Excel, Word, Powerpoint).
- Proven value selling and negotiation skills.
- Resilient to setbacks and strong drive for impact.
- Strong interpersonal skills, networking ability and team player.
- Proactive and independent. Proven ability to work and manage time and priorities un-supervised.
- Effective listening, verbal and written communication, and presentation skills.
- Achiever, self-motivated, persistent in following up and willingness to develop skills required for personal development.
- Ability to act like an owner, drive business opportunities by aligning with all internal stakeholder, execution focused.
- Willing to travel extensively (15-20 days in a month minimum).
Job tags
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