Stefanini Philippines, Inc.
Location
India | India
Job description
Job Description
Positions Available:
2
Details:
SAP Functional Lead
Job Title: SAP Knowledge Manager
Location: [Specify location]
Job Type: Full-time
Company Overview:
[Your Company Name], a leader in [Specify industry or sector], is seeking a highly skilled SAP Knowledge Manager to join our team. As a SAP Knowledge Manager, you will play a pivotal role in managing and optimizing the organization's SAP-related knowledge base, ensuring that valuable insights, best practices, and documentation are accessible to relevant stakeholders. This position is crucial in supporting the organization's SAP users, driving continuous improvement, and promoting knowledge sharing within the SAP ecosystem.
Responsibilities:
1. ..Knowledge Base Management:..
- Oversee the creation, organization, and maintenance of the SAP knowledge base, ensuring accuracy, relevance, and accessibility of information.
- Implement and manage a structured taxonomy for SAP-related content to enhance searchability.
2. ..Content Development and Documentation:..
- Work closely with SAP functional and technical teams to create comprehensive documentation for SAP processes, configurations, and best practices.
- Develop user guides, manuals, and FAQs to support SAP end-users and IT teams.
3. ..Training and Onboarding:..
- Collaborate with training teams to develop SAP training materials for end-users and ensure the availability of updated resources.
- Assist in the onboarding process for new SAP users by providing access to relevant documentation and training materials.
4. ..Continuous Improvement:..
- Identify opportunities for continuous improvement in SAP-related processes and knowledge sharing.
- Implement feedback mechanisms to capture user insights and enhance the quality of the knowledge base.
5. ..SAP Release Management:..
- Stay informed about SAP updates, releases, and new features.
- Coordinate with SAP administrators to ensure that relevant documentation is updated in alignment with SAP releases.
6. ..Knowledge Sharing Initiatives:..
- Facilitate knowledge-sharing sessions and forums to encourage collaboration among SAP users.
- Develop and implement initiatives to promote a culture of continuous learning within the SAP community.
7. ..Quality Assurance:..
- Conduct regular audits of the knowledge base to ensure accuracy, completeness, and relevance of content.
- Implement and maintain quality standards for SAP documentation.
8. ..Cross-Functional Collaboration:..
- Collaborate with cross-functional teams, including SAP consultants, IT, and business units, to gather and organize SAP-related knowledge.
Job Requirements
Details:
- Bachelor's degree in Information Technology, Business, or a related field.
- 10+ years of experience in SAP knowledge management or a related role.
- In-depth knowledge of SAP modules and processes.
- Excellent written and verbal communication skills.
- Strong organizational and project management skills.
- Ability to collaborate effectively with cross-functional teams.
- Experience with SAP training and documentation tools.
Experience in Automation.
If you are a dedicated SAP Knowledge Manager with a passion for organizing and sharing information within the SAP ecosystem, we invite you to apply and contribute to the success of our organization.
Pay Range:
Based on Experience
Job tags
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