Junior Relationship Executive
Location
Nagapattinam | India
Job description
Muthoot Finance Ltd is looking for Junior Relationship Executive to join our dynamic team and embark on a rewarding career journey
- Assist in building and cultivating positive relationships with clients through effective communication.
- Respond to client inquiries, providing information, and addressing basic service-related queries.
Administrative Support:
- Provide administrative assistance to the relationship management team.
- Assist in maintaining accurate client records, updating databases, and managing documentation.
Communication:
- Communicate effectively with clients via phone, email, or other communication channels.
- Assist in preparing and sending out client communications.
Client Onboarding:
- Support the client onboarding process, ensuring accurate and timely completion of required documentation.
- Collaborate with internal departments to facilitate a smooth onboarding experience.
Data Management:
- Maintain up-to-date client information in the CRM system.
- Assist in organizing and analyzing client data for reporting purposes.
Issue Resolution:
- Collaborate with team members to address basic client concerns or issues.
- Escalate more complex issues to senior team members for resolution.
Product Knowledge:
- Develop a basic understanding of the products or services offered by the organization.
- Stay informed about industry trends and updates.
Team Collaboration:
- Collaborate with other members of the relationship management team.
- Assist in coordinating tasks and ensuring efficient workflow
Job tags
Salary
