TheK43 Enterprise
Location
Sahibzada Ajit Singh Nagar | India
Job description
(Voice based Program)
• Clarity of Speech in language supported by agent (English and Hindi mandatory)
• Strong Communication, Customer Service attitude and problem solving ability
• Rate of speech adaptable to customer conversation
• Extremely good Grammatical and sentence formation skills
• Good vocabulary and use of common phrasing in language supported by agent
• Proficiency in reading and comprehending the written English language
• Attentive listening – able to listen and probe in order to recognize important information
and identity customer needs
• Patience to resolve complex issues and customer demand beyond policies
• Negotiation skills and provide effective rebuttals to objections raised by customers/ callers
• Communication Skills for Agent/Customer interaction:
Job tags
Salary
