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Customer Success Manager


Asianlink Consultancy


Location

Ahmedabad | India


Job description

Ensuring high customer NPS across all partner schools in territory.
● Partner with the Academic & Sales team to develop plans that can contribute to the
success of partner school and improve client results.
● Retention of partner schools.
● Increasing student admission in the partner schools.
● Ensuring timely dues collection from partner schools.
● Oversee BTL campaigns, engage in and improve upon in-house brand promotions.
● Track & review Client Data, reports on account progress, goals, and quarterly initiatives
to share with team members, stakeholders, and possible use in future case studies or
company training

Should:
● 7-8 account management experience in customer facing concept selling
organizations preferably SaaS/FMCG/Industrial solution provider.
● Ready to travel across PAN India as and when required.
● Possesses honesty, integrity, strong work ethic, and team skills.
● Strong problem solving and communication abilities; is organized and efficient.
● Excited by and open to new ideas and new ways of doing things.
● Proven ability to meet deadlines in a high-paced work environment.
● Proficient with multiple technologies.


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