Amazon Music
Location
India | India
Job description
The Large Appliances team works to ensure the best fulfilment experience to our customers on Amazon, developing mechanisms to build enablers/checkpoints in the system to ensure hassle-free buying and a convenient, post sale service. The team obsesses on measuring and influencing customer satisfaction through a combination of long-term initiatives and the intermediate-solves.
In this role, you will contribute to Amazon's mission to deliver timely, accurate and professional service to customers by aligning and maintaining high quality of catalog with our partners/stakeholders. As Catalog Assistant, you will be responsible to execute/improve mechanisms and undertake initiatives to simplify shopper browse journey by enriching catalog quality. You will be responsible for effectively managing defects/escalations of complex problems and identify, evaluate and drive program/technical enablers. You will work closely with management, business owners, SME teams and external stakeholders to raise the bar on surfacing relevant information to customer in a manner that simplifies and enables decision making. This position requires a strong bias for action, good analytical ability and a growth mindset with a demonstrated history of problem solving through insight generation. We are open to hiring candidates to work out of one of the following locations: Bengaluru, KA, IND- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Knowledge of Excel at an advanced level
Job tags
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