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Location

Bangalore | India

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Job description

About Client

Our Client is a multinational BPO player assists companies with customer service backoffice tasks and tech support. Operating in 19 countries with 44 delivery centers they serve diverse industries like telecom healthcare and banking. Client utilizes AI and automation for efficiency but their core strength lies in a 50000 employee workforce trained in various domains. This blend of tech and human touch positions them as a key player in the BPO landscape

We work with businesses across a broad range of industries including Banking & Financial Services Insurance Healthcare Retail Telecommunications Media & Entertainment Technology Travel & Hospitality and Logistics.

Lead New Hire Training .

Location Bangalore Centennial Whitefield

Shift US

Responsibilities:

• Develop & deliver engaging training programs on P&C claims processes regulations & software.
• Train new hires & upskill existing employees on claims handling investigation & adjudication.
• Partner with subject matter experts to ensure training accuracy & relevance.
• Evaluate trainee performance & provide personalized feedback.
• Stay updated on industry trends & adapt training programs accordingly.

Qualifications:

• 2 years experience training claims professionals in P&C insurance.
• Proven ability to develop & deliver effective training programs.
• Strong knowledge of P&C claims processes regulations & best practices.
• Excellent communication presentation & interpersonal skills.
• Passion for adult learning & development.

The incumbent must have training experience in claims processing for a Property and Casualty Insurance vertical.

This is an individual contributor role.

Rotational US shifts

The batch starts on 25 March 2024 . need immediate joiners applicants.

Experience as 2 + years in Training role in claims processing for P&C Insurance

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Job tags

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Salary