Senior Lead Technical Writer

Location

Bangalore | India

Job description

• Researches and analyzes the customer s documentation requirements; creates doc plans; writes technical documentation

• Performs risk analysis, identifies potential issues, and creates work estimates for doc projects

• Quickly learns and adopts technology, tools, and processes in a fast-paced environment

• Grasps complex technologies with a strong analytical and technical aptitude

• Researches new trends in information and service delivery

• Leads initiatives to improve content quality and usability and to improve team processes; contributes to strategy discussions

• Applies proven leadership skills to team building and mentoring junior and intermediate writers

• Implements information architecture methodologies and techniques.

• Engage in comprehensive book building activities, encompassing a variety of guides to ensure comprehensive and user-friendly content.

• Execute the publishing process for guides, ensuring timely and accurate dissemination of information.

• Conduct rigorous data validation for Feature Matrix tasks, ensuring the accuracy and reliability of feature-related data.

• Execute meticulous document updates on cases, incorporating the latest information and insights for effective case management.

• Implement detailed document updates for bugs, ensuring that the documentation accurately reflects the nature and resolution of identified bugs.

• Demonstrates advanced skills in using DITA XML based authoring tools.

• Demonstrates in-depth understanding of Agile and Waterfall development methodologies

• Possesses in-depth understanding of telecommunications, cloud, and networking domains

• Finds creative and practical solutions to complex problems related to the creation and maintenance of documentation sets

• Works with limited or no supervision to pursue established goals and resolve issues as they arise

• Adapts writing style to project requirements; applies principles of minimalism

Qualifications

• Candidates must be well versed in DITA authoring and Publishing, XML tools, Networking technologies and Agile methodology.

• A background in Cloud technologies is an asset.

• Candidates must possess a strong technical aptitude to grasp complex technologies, specifically in the IT networking and software development domain.

• Candidates must have excellent written and spoken communication skills.

• Experience 12+ years

Job tags

Salary