Infosys BPM
Location
Pune | India
Job description
Hi, Hope you are doing great!
We are looking to hire Order To Cash/ Cash Applications/Collection in Pune for Infosys BPM Ltd. please find the below job description and details. Designation: Process Specialist Experience: 2 to 6 Year Shift: Should be flexible to work in US shifts Education: Graduate (B.Com/BBA/M.Com/MBA) Location: Pune O2C: Experience in CMD, Invoicing, Cash application, Dispute and collections. Prior work experience with client Experience in finance operations work with expertise in [OTC] / AR related processes in a BPO/Shared Services environment. Exposure to an SAP ERP environment SAP in a multi country environment with Shared service exposure. Required good knowledge on MS Excel, MS Access, Macros. Good communication and Analytical skills Interpersonal skills and Positive attitude Commitment to quality work Act as a subject matter expertise in the areas of OTC Process Be well equipped with O2C process, Customer creation, Invoicing, Cash and collection process. Be well equipped with O2C process, Customer creation, Invoicing, Cash and collection process. Regular updating of process documentation and job aids To ensure timely review and closure of open items before closure as per Month end activity for AR Sub ledger closure and reconciliations as applicable Client interface and support transitions as and when required. Ensure compliance to statutory framework as required by norms at each country as per Company Policies Build strong connect with external and internal stakeholders. Act as a support to team members in terms of process queries and assist to perform high. Support to Team Manager Regular feedback and coaching to the team Responsible for management of Engagement, Attrition and ESAT for the team Root cause and trending analysis of disputes, suggesting and implementing corrective and preventive measures. Manage day-to-day activities with the team. Work closely with relevant stakeholders in Client organization to drive over all Process objectives. Support TL to build a culture of continuous improvement and operations excellence.Job tags
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