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Location

Thane | India

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Job description

Greetings from Zodiac HR !!!

We are hiring for L3 Support at a leading organization in Thane !!

Experience : 3+ years

Job Description For Desktop L3 Support As Below.

Mainly for L3 he/she should be from broking industry. Knowledge of NEAT, BOLT, GreekSoft and exchanges application and coordinating with them for any changes as per regulators.

• Trouble shooting, Hardening on Major Windows OS and Server platform along with VAPT patching observation shared by the vulnerability Team
• Installation configuration and troubleshooting of Raid, iLO DRAC, server os, Server hardware / software.
• Good hands-on experience with Office 365. Implement approved technology changes for

clients following our standards and best practices

• Working knowledge of Office365 Teams.
• Working knowledge of Office365 Security and Compliance Centre.
• Working knowledge of SPAM and threat prevention solutions.
• Troubleshooting, Solving and following up on Level 1 and 2 incidents.
• Operational Security, Maintenance and Governance.
• Knowledge of Firewalls and Switches.
• Knowledge of Office 365 Exchange Online Components: - Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/Busy.
• Troubleshoot various Office 365 issues, including connectivity and mobility
• Knowledge about mail flow connectors, SPF, DKIM, DMARC
• Monitoring all LL links and call logging with ISP for the same and ensuring closure.
• Coordination for Security related issues / Firewall rules, Port opening.
• Managed user desktop and provided technical support (Approx 450 PCs Setup).

Regards,

Ms. Pranjal Joshi - HR Consultant

Zodiac HR Consultants (I) Pvt. Ltd.

Voice: +91 91371 38482

Email: [HIDDEN TEXT]

Zodiac HR:

Career:

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