IT Software Category Manager
LSEG (London Stock Exchange Group)
Location
Bangalore | India
Job description
At LSEG, we are recruiting for a Category Manager for IT Software Category Manager.
Group Procurement is responsible for managing third-party supplier engagements, partnering with the business to drive quality and continued value from our supplier relationships. We strive to make LSEG easier and more attractive to do business with, and we consider our suppliers as a source of competitive advantage and total cost of ownership. We operate a business partnering and supplier relationship management (SRM) model, aligned to partner groups and spend categories, ensuring value through early and strategic engagement and insightful vendor spend analytics.
A number of key characteristics of the Group Procurement organisation:
- Suppliers spend c £2BN and c. 5,000 suppliers.
Team Structured Around - Three towers aligned to Technology, Services and Corporate spend, passionate about category management, sourcing, supplier relationship management and business partnering.
- A Strategy & Performance centre, enabling function to drive and implement the strategy of the Group Procurement function, outstanding procurement policy and processes.
- Key hubs for the category team in London, Bangalore and New York with a small amount of decentralised activity to support local markets which are in various global locations including Europe and Asia
The purpose of this role is to build, develop and deliver a 'outstanding' category procurement service with the express intent of delivering year-on-year value to the Group in terms of innovation, speed to market, quality, efficiency, risk mitigation and lower cost.
This role sits in the Technology tower, reporting to a Category Lead, who is responsible for the global procurement activities including engagement and ongoing management of third-party suppliers, the sourcing, risk, vendor strategy, and roadmap for the Category.
The role will perform a combination of sourcing, supplier risk, relationship management and business partnering activities, with an emphasis on the ongoing management of our Software Providers across the assigned Category. It is anticipated that there will be a large amount of sourcing activity on an annual basis for project acquisition, new licensing contracts and support/maintenance renewals. The role entails working closely with the rest of the Technology Procurement team (in particular Infrastructure and Services) and the wider Group Procurement team to support the evolution of the wider procurement strategy and transformation roadmap, ensuring this is reflected across all categories of spend within this remit.
Key Interfaces - With line management (Category Lead, Director and Head of Technology Procurement)
- Other Category Managers – peers and Category Managers across broader Procurement team
- Group Procurement Centre of Excellence and Shared Services teams
- Finance Business Partners, Legal and Tax
- Business: supplier business owners and budget holders
- Key partnering functions: Functional technology leads across the Group
Key Responsibilities Of The Role Developing and maintaining relationships
- Act as a business partner to the business leadership team and their direct reports in the Category, by understanding business strategy and providing creative challenge and thought leadership, which influences and supports business decision-making. Build relationships with key partners in the Group and business teams.
- Act as a point of reference, negotiation, and escalation for internal and external customers. Improve supplier communication to foster an environment of collaboration and innovation.
- Lead Supplier Relationship Management (SRM) of strategic supplier relationships (business critical and high spend), leading all key commercial and governance aspects. Facilitate regular supplier review meetings as well as joint steering group meetings with senior partners.
- Manage supplier risks and issues.
- Establishing a Group Procurement Strategy for the Category Working closely with the business to understand planned requirements, define, gain agreement to and implement strategic sourcing plans (including a pipeline of opportunities) for the Software providers and sourcing initiatives in support of defined business goals and business roadmaps.
- Maintain Procurement systems and tools (e.g., pipeline management tool, savings tracker, supplier and contract databases, Category spend metrics).
- Lead the development of strategic and preferred suppliers for the Category with a focus on software vendors.
- Implementing the Group Procurement Strategy for the Category, develop and manage supplier performance improvement programs and develop strategies to effectively improve supply chain performance in quality, delivery, and cost management.
- Lead and drive strategic sourcing engagement for the Category, focusing on commercial and contractual negotiations, working with team members and legal to close negotiations with contracts which fully protect the Group's commercial interests and ensure mitigation of operational risk.
- Regularly run competitive RFI's/RFP's and lead on supplier negotiations as / when required.
- Provide an advisory service within a matrix orientated business by utilising an appropriate level of commercial expertise and competence to ensure cost management and functional excellence.
- Work with the business to ensure strategic supplier relationship management is considered in all procurement decisions, providing ongoing support and insight to address challenges with incumbent suppliers.
- Ongoing proactive review of existing Category arrangements in collaboration with business executives and responsibility centre owners, to include ownership of the Category policy to ensure full compliance and least cost.
- Manage the negotiations, tendering and selection of suppliers for all affiliate companies.
- Sourcing leadership on strategic projects including attendance at relevant project / programme board. Ensure appropriate risk mitigation strategies are an intrinsic part of sourcing decisions and contract management including contractual protections and ongoing supplier risk management.
- Ensure compliance with corporate product, procedural, regulatory, quality, environmental and corporate social responsibility policies.
Experience And Skills Required - Strong supplier management experience and industry / market knowledge relating to software and technology procurement
- Demonstrable years dedicated to software providers and associated services. This will include extensive knowledge of procurement principles and practices, contract negotiation experience with demonstrable impact across a wide variety of spend categories with a particular focus on software.
- Skilled in various types of pricing structures as well as associated contract terms and conditions and legal ramifications, including understanding of risks of non-compliance, ability to identify/action when further advice and support is required.
- Understanding of financial accounts, ability to assess the risk of contracting with an organisation based on a review of their company accounts and to identify when specialist financial advice may be required.
- Familiar and comfortable with intermediate IT tools and Procurement systems, ability to provide management information to assist sourcing and contract management.
- Foster key relationships, influence and act as an expert across the organisation up to Executive level
- Proven track record of managing and leading business change and the transformation of business relationships
- Demonstrate analytical, problem solving, project management and decision-making skills in a senior sourcing leadership capacity for a major corporation.
- Proactive behaviour that demonstrates initiative and positive work ethic to ensure activities are delivered to the required time, budget and quality.
- Improve opportunities, i.e. challenges ways of working, adopts Group practices, seeks and provides information and clarification. Strong planning and prioritising according to business needs
- Coaching and mentoring less experienced resources (e.g. buyers)
- Excellent communication skills (written and verbal)
- Strong top-down critical thinking and the ability to produce compelling narratives to guide collaborators to sound decision-making
- Educated to degree level
- Experience of procurement in a Financial Services Regulated Environment, Information Services Companies, FinTech
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership ,
Excellence and
Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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