Alcon Pharmaceuticals
Location
Bangalore | India
Job description
Analyze, maintain, and review manual and statistical forecast and propose / execute changes in order to assign the best fit SOP demand forecast model
Strive for Forecast automation based on historical data
Act as Regional SME for forecasting statistical models and their best fit for different product groups, assigned business franchise, and different business scenarios (e.g. product launches, cannibalization etc.), train, coach and provide feedback to Regional and country teams on best forecasting methods
Ensure, check and challenge data for consistency and logical incorporation of known business events e.g. coordinate the review of key planning characteristics to ensure validity of forecast models
Build scenarios and back track against historical results in order to define best fitting models
Maintain optimal SOP processes in Region for assigned products. This includes developing, maintaining and monitoring all SOP processes in the region in alignment with global guidelines, deploy trainings on process and tools, as well as monitoring all legacy SOP analytical tools and signaling maintenance requirements
Facilitate the Sales Operations Planning by supporting a monthly consensus and demand review meeting with country management
Collaborate with local SOP teams to understand unique market requirements and identify root cause of Affiliate service issues
Acquire and analyze information regarding historical data, market trends, promotional activity and other events, historical or current, which impact and influence customer demand
Support unit and dollar demand forecast reviews (including revenue and samples) with Regional Counterparts. Work alongside regional counterparts to align current demand forecast submission against market activities and sales trends. Identify gaps between current plans and financial commitments, derive possible gap closing initiatives and highlight risks and opportunities.
Work with Global SOP teams to determine the capability to meet demand, and provide a feedback loop to markets. Act as key point of contact for the region to ensure strong visibility of product availability and/or supply issues back through the supply chain.
Lead the regional allocation process with markets and regional commercial counterparts to resolve constrained situations, apply demand control where necessary on large or abnormal orders while still striving to meet operational and customer excellence
Partner with the Regional commercial team and with Product Lifecycle Managers on the product portfolio by supporting regional product launches/ rationalization/ special promotions
Analyze, report and improve forecast accuracy both at the detail and aggregate level to improve customer service and inventory levels
Partner with Global LCM on product artwork/ labelling changes initiative and facilitate country bridging stock requirement with global supply chain
Participate in Global SOP review for assigned sub-franchise/s
Support deck preparation for Executive SOP meeting
Collaborate with Global Analytics to improve and enhance analytics dashboard
As Regional Super User for IBP planning system, provide guidance support to local users, represent local users on issue escalation and new business requirements discussions with Global Process Owner
Support Bi-weekly / Monthly SOP KPI metrics reporting
Escalate and drive resolution of critical region supply issues with Global Supply Chain
Education: Bachelor s Degree or equivalent combination of education + 7years relevant work experience
Experiences : 7+ years in SOP related experience in healthcare
Knowledge, Skills, Abilities
Basic understanding of statistical forecasting methodologies
Strong in Microsoft suite (excel, PowerPoint etc)
Attention to detail without losing bigger picture
Strong in Data Visualization Analytics
Self Starter, motivated and independent
Ability to fluently read, write and communicate in English
Job tags
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