DreamNurture HR Consultancy
Location
Mumbai Suburban | India
Job description
ROLE AND RESPONSIBILITIES
- Responsible for overall development w.r.t Project Coordination (Technical / Non-Technical).
- Act as a SPOC for customer; provide Operational / Technical goals proposal in the field of core network.
- Develop comprehensive SOP to be shared with Vendors as well as other staff members for Project coordination
- purpose.
- Managing all vendor at ground on a regular basis; Resolve ground related issues technical / non-Technical wherever
- required and highlighting/escalate to vendors escalation matrix as per the process.
- Good communication and co-ordination skills with customers as well as other departments.
- Interact directly with customers to effectively promote the solution/product and identify ground challenges.
- Responsible to Collect and manage vendor team
- Track all project deliverables.
- Regular Monitor and report on project progress
- Would be also responsible for new site commissioning from Start to end. i.e., raising feasibility with available ISP,
- collecting the required information from ISP team & forward to customer procurement team for the generation of
- PO; Post getting PO ensure that link will get delivered at time on field. The same practice would be in place for other
- IT vendors.
- Responsible for sharing vendor progress report with customer.
- Implement and manage changes when necessary to meet project deliverables outputs.
- Maintains excellent relationships with clients through superior customer service.
- Coordinate with staff members working on the same account to ensure consistent service
- Responsible for managing & maintaining all project related data base. i.e., Inventory, time to time renewals of
- inventory, customer location details, SPOC, IP schema, ISP details. Firmware versions etc.
- Responsible for arranging Multiple vendor KT session with down the line team.
- Should participate in call weekly, monthly review meetings with Vendors.
- Discipline is Mandatory. In time - out time need to strictly follow.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Any Bachelors degree (Information technology or computer science is preferred).
EXPERIENCE REQUIREMENTS:
- Proven work experience in coordination/Vendor management.
- Knowledge of networking products is preferrable.
Job tags
Salary
Rs 3.5 - 4 lakhs p.a.
