Hotel Chadstone Melbourne MGallery
Location
Bangalore | India
Job description
Job Description
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Job Description - The Operations Manager is responsible for assisting with the planning and managing of the operations of the hotel to achieve customer (guests, Heartists and corporate)satisfaction and quality service while meeting/exceeding financial goals.
- The Operations Manager is responsible for planning, organizing, directing and coordinating activities of the operations in conjunction with the Cluster General Manager.
- Demonstrates and communicates short and long term focus.
- Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality.
- Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the Cluster General Manager.
- Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation.
- Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.
- Drive Voice of Guest and Guest Satisfaction related activities.
Qualifications Any Degree in Hotel Management or Bachelors Degree
Additional Information Experience with Hospitality Industry would be an added advantage
Job tags
Salary
