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Location

Mumbai | India

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Job description

Position Title : Customer care executive

Location : Mumbai

Working Mode : (On side)

Primary skills : Communication skills.

Qualification: Any

Roles and Responsibilities:

- Handling Calls and emails.

- Resolve customer complaints via phone, email, mail, or social media.

- Monitoring customer feedback websites.

- Handling queries raised on social media platforms.

- Daily tracking and follow-up of customer feedback reports.

- Handling customer queries on WhatsApp.

- Handling offline orders through different sources.

- Coordinate with internal teams to ensure proper customer service is being delivered.

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Job tags

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Salary