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Service Engineer - Delhi


Avana Medical


Location

Delhi | India


Job description

Service Engineer – Job Description.

Position Overview:

The Medical Devices Service Engineer plays a crucial role in ensuring the optimal performance, maintenance, and repair of medical equipment used in healthcare facilities.

This position requires a strong blend of technical expertise, problem-solving skills, and customer service orientation to ensure the safe and efficient operation of medical devices.

Job Description:

The Service Engineer installs, maintains, and repairs sophisticated medical equipment's,

Responsibilities:

  • Responsible for installation, Periodic Maintenance service, Breakdown service and after-sales services and technical support based at headquarters
  • Perform in house service for our Arthrex and Riwo Spine related equipment includes board and chip level service as needed.
  • Conduct routine inspections, performance checks, and preventive maintenance on medical devices as per manufacturer guidelines and regulatory requirements.
  • Identify and replace worn-out or faulty components, ensuring equipment reliability and patient safety.
  • Keep accurate records of maintenance activities, equipment status, and service history.
  • Monitor inventory of spare parts and consumables, ensuring the availability of critical components for timely repairs.
  • Must work collaboratively with all other biomedical engineers, Business Partners, End Users and Equipment Manufacturer representatives.
  • Individual is required to complete applicable documentation of all work performed, in a timely manner.
  • Communicate complex technical information in a clear and understandable manner to non-technical users.
  • Train hospital staff on the proper operation and maintenance of medical equipment to enhance user proficiency.
  • Travel will be required for the breakdown service, PMS, AMC /CMC, Cadaver program and live surgery Support.
  • After-hours work may be required on a scheduled and nonscheduled basis to complete required work.


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