The Moving Heads
Location
Mumbai | India
Job description
DO NOT APPLY IF:
• Not ready to work from office on daily basis
• You are not from Mumbai
• You have no working experience at event/corporate travel management agencies
MULTIPLE POSITIONS : DEPENDING ON EXPERIENCE
MICE HEAD :
• Leading the MICE team covering all aspects of the department including: sales, proposal development, pricing, product and operations
o Ensuring top quality delivery in all aspects of MICE operations
o Preparing an annual sales strategy for MICE department for review and provide quarterly updates on progress
o Providing monthly sales and competitor report on all sales activities.
o Acting as main point of contact for VIP site inspections and familiarisation programs
o Developing and managing relationships with key hotel partners, venues, airlines, destination management companies and other suppliers
o Attending local and international trade shows, sales trips and networking events and duly represent the company
o Staying up-to-date with the MICE area updates, for example: travel restrictions, visa policies, new openings, etc.
MICE manager –
• Shortlisting destinations and curate travel itineraries for clients (end user: incentive trips travellers) customised as per their requirements and budgets
o Manging various processes within MICE operations area with excellence
o Ensuring conversion of queries from existent and prospective clients
o Negotiating with vendors and suppliers to win pitches/bids and also to increase profitability on acquired business mandates
o Developing and maintaining healthy relationships with transporters, hotels, airlines and other local agencies relevant to projects managed by a given MICE manager
o Delivering top quality customer service at every stage of travel experience, handling any complaints
o Managing front line staff (tour managers, hospitality staff, etc.)
o Invoicing and invoices cross-checking before the project's closure
Job tags
Salary
