IDigitalPreneur
Location
Delhi | India
Job description
Vacancy Alert !!
We at IDIGITALPRENEUR. Are on the lookout for top-notch talent to join our team.
About IDigitalPreneur
IDigitalPreneur is India's first Ed-tech platform helping youngsters to learn high
income skills in the field of tech, social media, finance, marketing and personal
growth & development. It started in the year 2020 as a bootstrap company and in
only 15 to 16 months of its operation it turned out to be a million-dollar company.
About Job
We are hiring for customer-focused individual for this position who has good communication skills (spoken and written) is must and can respond to customer queries on calls, handle complaints and often need to handle multiple customer inquiries simultaneously, which requires the ability to manage time efficiently and prioritize tasks effectively with 100% customer satisfaction.
Job Title: Associate – Customer Support
Qualification- Graduate
Location: Delhi/NCR
Experience: 1 to 2 years' relevance experience
Responsibilities
• Job will involve selling value premium products and generating revenue as Individual contributor.
• Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
• Build sustainable relationships and trust with customer through open and interactive
communication.
• Attention to Detail -Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
To express your interest in joining our team, please share your resume to [HIDDEN TEXT]
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