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Manager - Quality & Risk


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Location

Powai, Mumbai | India


Job description

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technolog y, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

Job Overview
Process/Business and Regulatory knowledge along with ability to interact across globe with various stakeholders and GM employees is required to deliver seamlessly.
Responsible to work close with Internal Controls to handle Sarbanes Oxley regulatory testing within Corporate Deadlines. Allocate/Review/Supervise SOX testing done by team and help them draw conclusions. In case of 'Ineffective' testing ensure to have remediation plan. Responsible to work closely with internal audit on Audit Center of Excellence (ACOE) initiative on various agendas to be prepared for GIA Head as well Audit committee of BoD of GMI.

This job requires following capabilities to be successful -
- Higher order knowledge on accounting (US & International GAAP), Audit & regulatory aspect at Global Level
- High degree of accuracy and timeliness due to compliance/regulatory nature of work
- Ability to interpret complex regulations and accounting policies and its application to GMI
- Stakeholder management including GIA & GIC heads & senior business executives
- Ability to analyze with technical/regulatory/policy perceptive and arrive at conclusions
- Ability to quickly grasp, influence, convince, communicate & present point of view to senior executives
- Manage team of qualified (equivalent to CA/ CPA/CISA) staff

Job Responsibilities
70% of Time Supervisory Responsibility
. SOX Program -
o Responsible for SOX program for Mumbai Risk Team i.e. getting SOX testing completed for team
o Level 1 review of controls before updating on to SOX software & monitoring post update.
o Individually complete 'High Risk' SOX controls like COSO framework related on timely basis.
o Work independently with Internal Control's counterpart for any global policy/procedure changes
o Examine, brainstorm and discuss any learnings from SOX testing post each cycle for self and team
o Ensure to complete annual process refresh and flowcharts are updated by team. Review all process walkthroughs and flowcharts.
o Liase with Global Counterparts and External Auditors during walkthroughs and Global Audits
o Ensure adequate reporting to local and global leaders during SOX testing cycles, timely highlight issues & escalate as and when necessary

. Quality Assurance - Risk & Control Support (Finance Shared Services & GBS India)
o Ensure to get Control Design Evaluation for FSS done on annual basis to identify critical non-SOX processes and design gaps through team members.
o Ensure Quality Assurance Prog agreed for different functions is carried out and reported in dashboard by team. Supervise guide & reviews team's QA program.
o Ensure to release Operations Risk Dashboard on Monthly basis based on monthly testing.
o At FSS level operational issues, work with Finance Director & relevant stakeholders at site to identify action plan and track to closure.
o Identify Global policies/standards impacting FSS & track any change on annual basis
o Ensure 100% compliance to policies. Any non-compliance is highlighted at right time & escalated with local & global leaderships.
o To support GBS India for adhoc review. Carry out reviews from policy, accounting and operations risk perspective.
o Ensure Third party compliance and publish results
. Risk and Control Awareness
o Impact training to new hires in New Hire Orientation from risk & control perspective
o Carry out regular risk & control awareness about SOX, BSR, JE, 3rd party governance, BCP, Corporate Policies and Standards.
. Act as a consultant to FSS & GBS India
o Provide query resolution and guidance on Compliance related matters
o Provide support in newly transitioned processes
o Provide risk support in technology changes by way of testing

IT Controls - Global Support
o Supervise IT Controls Testing & liase with Lead in US and Global Internal Control lead in ensuring a superior IT control environment throughout our global operations. Ensure Compliance with Automation Governance issued by Finance Director.
o Stay abreast of new developments and maintain an understanding of leading practices in IT technology, accounting regulations, governmental regulations or internal control procedures.
o Lead Ad hoc projects related to IT controls (process improvements, efficiencies, RPA/AI Strategy etc.)

20% of Time

. People Responsibilities (E.g.: Hiring, coaching, performance management, providing feedback etc.)
o Manage team of 10-12 staff who are professionally qualified
o Ensure process knowledge of team by way of arranging sessions with business counterparts
o Ensure adequate technical skills are maintained by way of learning need analysis
o Development through Individual Development Plan, Performance Appraisal, Corporate Social Responsibility, Trainings, Coaching and Mentoring.
o Provide feedback to direct reports at set frequency
o Ensure/Manage Hiring Process for New Personnel (Right talent at first place itself) and roll out retention strategies to retain a key talent.
5% of time Continuous Improvement
- Participation in driving Continuous improvement within Process.
- Eliminate Waste, Contribute to the Functional Productivity Goals
- Leverage CI tools and automation to initiate/lead projects to increase efficiency in SOX and ACOE agenda.

5% of time

o Participate projects/initiatives at site level locally assigned at by Finance Director
o Participate in CSR/Employee Engagement/L&D or other initiatives at site level


Desired Profile

Education
Minimum Degree Requirements: Chartered Accountant
Preferred Degree Requirements: CS, CWA, CISA, CIA
Preferred Major Area of Study: Finance & Accounts, Internal Auditing, Risk & Compliance
Preferred Professional Certifications: CISA

Experience

Minimum years of related experience required: 10 - 12 Years
Preferred years of related experience: 8 - 10 Years post qualification

Specific Job Experience or Skills Needed
. Effective Communication - Clearly articulates views in written and verbal discussions. Excellent English skills are a must. Express information to individuals or groups considering the audience and the nature of information speak clearly & confidently organize information in logical manner speak using common English conventions including proper grammar, tone & pace effectively use eye contact & nonverbal communication.
. Problem Solving / Analytical skills - Ability to collect and analyze data quickly and efficiently. Can identify issues and provide ideas/solutions for resolution.
. Creative Thinking/Leads change - Ability and confidence to identify and recommend creative solutions. Identifies both opportunities and needs for change. Adapts quickly and responds effectively to change. Identifies issues or problems and provides a respective solution. Explores and shares innovative best practices with others. Challenge status quo
. Ability to deliver outstanding results - Completes tasks, activities and projects in a timely and effective manner. Communicates progress on projects with others to ensure overall alignment. Provides ideas and input to help team achieve greater result. May lead a defined portion of a project. Assumes personal initiative and accountability for results, performance and behaviors. Builds foundational skills and expertise in key systems and tools critical for success on the job (i.e. SAP, BW, advanced excel reporting and analysis, etc)
. Interpersonal Skills - Relate well to stakeholders, colleagues & team members. Maintain a positive, supportive & appreciative attitude. Actively listen to others & demonstrate an understanding of their point of view

Competencies/Behaviors required for job
. Energizes and develops people
. Anticipates market trends that will impact competitive advantage
. Deliver Outstanding Results
. Accomplishes assigned tasks with unquestionable integrity
- Communicates and collaborates with others to achieve Process results
- Drives effectiveness across boundaries to achieve overall Process results
. Energize & Develop People
- Committed to self-development and learning
- Actively coaches and advises others
. Financial Acumen
- Demonstrates technical/financial knowledge
- Understands, practices and Propagates proper accounting Lead Innovation
- Challenges self and others to identify creative approaches and solutions
- Analyze successes and failures to learn and continuously improve


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