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Executive - Telesales - B2B eCommerce Platform


Snaphunt Pte. Ltd.


Location

Delhi | India


Job description

-Work alongside & learn from best in class talent

Our client is India's largest online B2B marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform for buyers, who can be SMEs, large enterprises as well as individuals.

The Job

You will be responsible for :

- Position holder will be an individual contributor

- Build and manage productive, professional relationships with clients using telephonic and/or video conversations

- Ensure clients are using and deriving benefit from IndiaMART

- Ensure products/services in client's e-catalog are accurately defined

- Prompt resolution of client complaints

- Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures

- Daily 10-12 meaningful telephone/video calls with clients

Ideal Candidate :

- Client handling and application of Telesales techniques

- Active listening and understand the business contexts of clients

- Good Verbal and written communication

- Ability to work independently

- 70%+ marks in 10th and 12th, 55% in Graduation and Post Graduation

- Graduate with minimum 1-2 years experience in sales


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