Customer Support Executive
Innvocon Learning Solutions Private Limited
Location
Delhi | India
Job description
Lenskart, India's leading eyewear brand, wants you! Join our dynamic Customer Support team as a Customer Support Executive and make a real impact on every interaction.
In this role, you'll: Be the ultimate customer champion: Answer questions, resolve issues, and provide exceptional service across email, chat, and phone, covering everything from orders and returns to product details and style advice.
Become the eye care expert: Dive deep into the world of eyewear! Master the ins and outs of frames, lenses, coatings, and trends to confidently guide customers towards their perfect vision and look.
Own the resolution, own the satisfaction: Proactively identify problems, creatively solve challenges, and exceed expectations to ensure every customer leaves happy.
Be a team player, be a Lenskart rockstar: Collaborate seamlessly, share your ideas, and contribute to a culture of innovation and passionate customer obsession.
If you're:
A skilled communicator with a friendly voice and a genuine desire to help.
A quick learner with a thirst for knowledge in the eyewear world.
A problem-solving ninja who thrives on finding solutions.
A team player with a positive attitude and infectious enthusiasm.
A bonus for multilingual skills, especially Hindi and English!
We offer:
Competitive salary and benefits package (Upto 32k monthly)
A dynamic, fast-paced environment with opportunities for growth and development
The chance to be part of a mission-driven company making a real difference
And much, much more!
Job tags
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