JoVE
Location
Bangalore | India
Job description
JoVE is a USA based company producing video solutions with the mission to advance scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders like Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented individuals to join our company.
The Role The Senior Product Manager will be a leading contributor to product management at JoVE under the direction of the VP of Product & Platform. They are accountable for enhancing and expanding platform capabilities; ensuring a consistent customer experience; and will assist in strategically aligning the platform roadmap to support both current & future product-lines. Responsibilities Inform platform strategy to drive revenue & foster growth across the entire product-line Assist in roadmap planning & ensure that platform development is executed on time and with the highest quality Advocate for consistency in the user experience in order to foster sustained engagement & retain customers Build business cases with sound rationale & translate those into clear product requirements documents/briefs by proactively seeking input/feedback Craft & refine epics and stories (with clear acceptance criteria) to ensure that all agile teams are shipping high-quality deliverables aligned with platform strategy Provide important business/customer context & real-life scenarios to agile teams to cultivate deep, shared understanding of ‘the why’ Lead backlog grooming, sprint candidate preparation & formal documentation practices Be the voice of the customer in the software development process (and identify opportunities for direct customer engagement for the agile teams) Interact with end-users to obtain real-world knowledge of key challenges & opportunities across a wide range of implementation models Conduct, synthesize & present user research findings to senior leadership Report on platform development status to a wide range of stakeholders, including at the executive level Receive & synthesize feedback from internal stakeholders to build & refine the backlog Oversee the User Acceptance Testing (UAT) program for the product management function Own advanced-level trouble-shooting for high-business-impact bugs Requirements A Bachelor's degree 5-7+ years of product management experience working in SaaS development Attention to detail with ability to connect the dots to the bigger picture Superior communication skills: can articulate complex technical information in an easy-to-understand way & can get diverse audiences to shared understanding of technical implications and business impact Track record of executing on new product launches & complex technical initiatives Expert at demoing the end-to-end experience of the entire product-line Skilled at operating at a fast pace & managing multiple projects at once Adept at delivering on tight deadlines with a “can-do” attitude Proactive at diving into complex trouble-shooting with genuine empathy for end-users Experience with digital accessibility & compliance requirements Certified Scrum Product Owner certification (or equivalent) is preferred Why Join JoVE? When working with JoVE, you can expect salary and benefits package competitively placed within the local market You will make a direct impact in accelerating science research and in improving student learning in science education Opportunity to work in an environment that promotes innovation and collaboration Our strong promotion from within culture draws a clear path to advance your career with usJob tags
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