EXL IT service management
Location
Noida | India
Job description
. Invoice Processing & Exception Management
. Identification of discrepancies through system reports
. Research & Analysis and reporting of various kind of invoice discrepancies & exception
. Regular contact with Buying Group/ Vendors to resolve discrepancies through e-mails/phone
. Resolve queries of Invoice Processing team
. Provide requested information to Supervisor for all internal & external audits
. Provide quality customer service via processing
Technical SkillsGood computer Navigation skills
- Ability to use the Desktop Computer system
- Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT)
- Basic Knowledge of using Internet, Web Browser, Search Engine etc
Keyboarding Skills
Analytical SkillsProcess Knowledge -1. Verify all invoices 2. Input data in DDS accounting system 3. Handle Exceptions 4. Call buyers and vendors to clear/inform about the discrepancies 5. Send E-Mails to buyers and vendors informing about discrepancies, asking for additional info etc..6. Process payments for clear invoices.
Mathematical & Accounting ability . Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.. Ability to use a financial calculator or do equivalent functions in MS Excel. Ability to understand and post accounting entries.
Communication Skills-. Ability to communicate well with outside parties over the telephone.. Ability to write Invoice exceptions.. Ability to communicate well with buyers and vendors.
Soft SkillsBusiness Awareness- Understands the business how to implement business initiatives to maximize our competitive advantage
Teamwork-. Works effectively with teamwork to accomplish goals, takes action that respects the needs' of others & those of the organization
Adaptability-. Maintains effectiveness despite changes to situations, tasks, responsibilities, and people
TESTED / TRAINED THROUGH | Qualifying Score |
Computer Proficiency test at Hiring | 70% |
Typing Test at Hiring | =40 wpm at 90% accuracy |
Based on the accounting and aptitude tests | 70% |
Blended Numerical Ability test & accounting test | 70% |
Grammar Test | 70% |
Job tags
Salary