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Customer Experience Specialist


Aliens Tattoo


Location

Mumbai | India


Job description

Aliens Tattoo is a premium chain of tattoo studios that has been at the forefront of the tattoo industry since its founding in 2011. We have seen astronomical success in the past decade, with our revenue growing 8X in the last 5 years and our team expanding from a small group of artists to a team of 150 employees across various functions and departments.

In addition to our core services of tattooing, art, design, and piercing, we are also pioneers and revolutionaries in the tattoo education industry. Our tattoo education platform and school have helped aspiring tattoo artists learn the skills and techniques they need to succeed in the industry. We are committed to delivering exceptional quality and service to our clients, and we are deeply committed to helping our employees find their purpose and grow as individuals and professionals.

Your Mission

As our Customer Experience Specialist, you will play a vital role in delivering an exceptional experience to our customers and driving sales growth. Your mission is to foster strong relationships with prospects, customers, and team members, and to convert each interaction into an opportunity for growth and success.

Responsibilities

Requirements

- Minimum High School completed, Graduate preferred

- 2+ Sales & Customer Service Experience

- Good Communication skills written and verbal

- Thorough understanding of prospecting and negotiation techniques

- Self-control and Self-motivate


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