Location
Mumbai | India
Job description
About NCR
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Primary purpose of this position is to manage the initial provisioning, ongoing replenishment, and re-deployment of all service parts inventory within a specified geographic region in support of the NCR Services organization. Additionally, this role is responsible for attaining and maintaining targeted service level objectives; maximizing asset utilization; and minimizing inventory investment.
- Executes all strategies, programs, and initiatives associated with the planning of service parts inventory for an NCR geographic region/area. Provisions materials in accordance with documented NCR Service Parts procedures.
- Creates parts plans, places parts order, monitors back orders, expedites deliveries and manages inventory levels in support of business requirements. Maintains targeted service level objectives through daily monitoring of service parts reports (e.g. LRI - Load Rate Index, Backorders etc)
- Works in unison with the Country Central Warehouse (CCW) planners, Major Account planners and acts as the primary liaison for service parts availability issues between the Area Service Parts Manager (SPM) and various other organizations, including the NCR Services team (CE's, Territory Managers, Account Support) and, Logistics Coordinators,).
- Performs planning and ordering functions for high dollar volume, highly sensitive or technical products/commodities ensuring that sufficient inventory is maintained to balance inventory investment with service level objectives.
- Identifies analyses and proactively resolves problems or potential problems related to spare part availability, procurement, excess and obsolete material.
- Utilises the TSRP, Servigistics and related planning /business tools in their daily tasks. Actively manages the various planning systems to ensure accuracy of databases.
- Daily verbal and written communication with Global Inventory Management, Order Management, Inventory Control, Finance, Distribution Operations, Procurement and other Service Parts teams to ensure problem minimisation and beneficial long term support objectives.
- Develops and implements strategies to meet the objectives of the Service Parts organisation. Drives improvements in service parts availability, whilst meeting inventory target turns, load rate and net inventory targets.
- Interfaces and works with various other departments and divisions within the Service Parts organisation to ensure that the policies, long term and global view of actions, as it relates to inventory management, is recognised and addressed to the mutual benefit of the Service Parts organisation. Internal contacts include Distribution Operations to ensure a smooth flow of service parts, receiving to ensure supplier conformance to quality and delivery specification, production control and related rework departments to ensure effective use of defective inventory and to maintain a flow of detail parts.
- The incumbent typically is a candidate in the designated successor plan, which may, at times, act in a Project Leader or working supervisor capacity for the incumbent's immediate Manager. This individual is considered a key contributor to management in the Asia Pacific Region.
- Prepares and delivers various analysis and presentations to staff level management as well as to upper management of internal and external suppliers.
- Responsible for identifying information about assigned products/commodities which may lead to exposure to the corporation. Provides management with alternatives and potential solutions. Takes corrective action where appropriate.
BASIC QUALIFICATIONS: Graduate / Postgraduate in Logistics / Operation
EXPERIENCE: Experience of 3-4 years in Supply Chain.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
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