Content Operations_Ashoka X

Location

Delhi | India

Job description

Job Title: Manager/Deputy Manger/Assistant Manager, Content Operations

Reports to: Senior Director and Head - AshokaX

Location: Okhla, New Delhi (with frequent travel to the campus as needed)

Experience (in years): 5 - 8 years of functional experience in online courseware/content creation and publishing

About Ashoka University:

About Ashoka X :

AshokaX is a unique and pioneering initiative by Ashoka University, India's premier Liberal Arts university, to bring its world-renowned faculty and learning experience to a broader audience in India and around the world. Built on a robust intellectual foundation, AshokaX intends to further Ashoka University's mission to be inclusive, innovative, and diverse in its offerings. AshokaX will offer a wide range of online programs, both live and asynchronous to a broad diversity of learners from high-school and college students to working professionals and lifelong learners. AshokaX is backed by Ashoka University's unmatched academic and intellectual resources and its strong brand in the Indian higher-education space.

Roles and Responsibilities:

This position will work across aspects of Content and course development for AshokaX online offerings for college and working professional audiences.

Course Production

• Manage the recording and production, including editing of video/audio, adding visual/multimedia materials, and re-recording of video/audio, of all Lecture Videos, collaborating with external partners, as necessary.
• Support the Faculty and AshokaX teams in the management of the planning, recording, re-recording, and production schedule for all lecture videos.
• Support the Faculty on collation/preparation of audio and video materials for all lecture videos.
• Support the Faculty with the development of transcripts for all lecture videos.
• Support the Faculty and AshokaX team on additional tasks related to the production of lecture videos, reading material and assignments, as needed.
• Maintain the repository of learning material including videos and transcripts.

Course Delivery

• Manage the Learning Management System as needed – including uploading readings, videos, and other learning materials, posting announcements, fixing/flagging technical issues, and coordinating with the AU IT team to resolve issues.
• Operationally support the Faculty and AshokaX teams to manage the journey of learners from onboarding to completion.
• Troubleshoot and function as a liaison between Learners, Faculty and AshokaX teams on issues of delivery, access, and experience by engaging with learners on all program platforms: WhatsApp, Email, Zoom/Meet, LMS, phone etc.
• Support the Faculty and AshokaX teams on pre-program efforts on research, outreach, and enrollments as needed.

Qualifications and Skills Required:

Eligibility:

• The ideal profile for this is a skilled, enterprising Content and Course development
• professional, well versed with best-in-class practices, higher-education audiences, and the latest trends in the space.
• A bachelor's degree and additional technical training related to video and course production.
• 5-8 years of functional experience with tech, learning and education, B2C digital businesses.
• Demonstrated ability in online courseware creation and publishing.

Skill Sets:

• Firsthand technical experience in developing online courses and learning modules.
• Deep understanding of the creation and online publishing of video, audio, and online assignments, as well as expertise in the creation of courses and learning modules
• Proficiency in English language and excellent communication skills
• Expertise in MS Office, Adobe Design Suite, video editing and authoring tools
• Meticulous and responsive
• People skills, ability to collaborate and work effectively across different internal and external stakeholder

Application Submission Process:

Submit your application to Ashoka University's Ashoka X Team to ensure your candidacy receives the attention it deserves, kindly follow the application submission process outlined below:

Prepare an Updated CV: Showcase your professional accomplishments, skills, and experiences in an updated curriculum vitae.

Submit Your Application:

Include Essential Details: Along with your CV, kindly provide the following information:

● Last compensation received: We value your expertise and acknowledge the importance of fair compensation.

● Expected salary: Share your aspirations for growth and remuneration.

● Notice period: Inform us of the time required to transition from your current role, if applicable

Only shortlisted candidates will be contacted as part of our rigorous selection process.

Adherence to Deadlines: To ensure fairness and efficiency, please submit your application by 29th January, 2024 . Applications received after the deadline will not be considered.

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Salary