Assistant Engineer - RAN - L1 FM
Location
Noida | India
Job description
About This Opportunity
Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get raised to the relevant function within the stipulated time period for restoration / resolution
- We believe in trust – we trust each other to do the right things.
- We truly believe in happiness, we enjoy and feel passionate about what we do and value each other's technical competence deeply.
- You are passionate about technology and software development.
- You are continuously experimenting and learning more.
- You love solving problems and digging into sophisticated problems.
What You Will Do - Alarm Management for the assigned Network Services
- Ticket Management
- Monitoring all events in Customer's managed infrastructure in order to secure those services.
- Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes.
- Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations.
- Regular follow up on the events with relevant departments working on it as per the MSTOP process
- Work towards KPI & Balanced Scorecard parameters
- Work towards the IPM parameters assigned by the CA Manager
- End to end responsible for the incident ticket lifecycle.
You will bring - Experiences in Alarm Monitoring/Trouble Ticket creation process through Tools.
- NOC Experience from reputed companies like Nokia, Huawei will be always handy
- Qualifications: BE /B.Tech within Electrical Engineering/Telecommunication Engineering/Computer Science.
- Experience : 1-5 Years.
- Language skills: Proficiency in written / Spoken English
- Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited
Why join Ericsson At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: India (IN) || India : Uttar Pradesh : Noida
Job details: Automated Operations Engineer
Primary Recruiter: Mohit Chaturvedi
]]
Job tags
Salary
