Location
Chennai | India
Job description
Provide premium MQ system programming support and services to Ensono mainframe clients.
The successful candidate will perform mainframe MQ software system administration tasks and tuning to support our customers MQ environments.
The individual will need to work with vendor personnel to achieve timely solutions of MQ related problems.
Job Responsibilities:
- Install, configure, and maintain the IBM MQ infrastructure.
- In depth knowledge of compatibility checks, early code deployment, creation of system parameter modules, and the customization of MQ objects.
- Experience in handling hardware and software life cycle management and having knowledge of zOS, ISV, and other mainframe software would be an added advantage.
- Plan, test, and implement MQ version updates as well as patching activities in the underlying operating systems.
- Identifying automation opportunities to drive the team efficiency (i.e., patching automation, self-provisioning of MQ objects, etc.)
- Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to MQ TS/TM and related OEM software products.
- Provide key support for customer migration services (new customer transitions) as they pertain to MQ and related OEM software products.
- Communicate to both customer and management the status of issues at intervals during resolution process. Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.
- Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
- Adhere to a schedule that efficiently manages resources and allows timely implementations.
- Follow ITSM change control procedures.
Experience level:
- 8+ years of professional work experience as a Mainframe System Programmer MQ
- Bachelor s degree required and/or equivalent work experience.
- Mainframe Certifications / Badges is an added advantage
Technical key skills (Mandatory skills):
- Bachelor s degree required and/or equivalent work experience.
- 8+ years of professional experience in MQ administration and systems programming support.
- Experience in building new MQ regions
- Experience with configuring and managing MQ environments
- Ability to develop innovation, strategies, processes, and best practices in software management
- Experience with reviewing new versions of MQ for functionality, advising how they benefit the client
- Strong analytical skills and understanding of MQ concepts, configuration and tailoring.
- Thorough working knowledge of products used to monitor performance of MQ regions.
Good to have skills:
- Self-motivated and able to work independently.
- Demonstrated ability to respond quickly and effectively to support requests from multiple clients
- Must be able to multi-task and work under short deadlines and in high pressure situations.
- Excellent communication skills (written, verbal and presentations)
Job tags
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