Loan Servicing - Team Leader
Location
Bangalore | India
Job description
Job Description
As a Loan Servicing Team leader you would be responsible for managing workflow, stakeholder management and continuous improvement
Job Summary
As a Loan Servicing - Team Leader within our financial institution, you will be responsible for assigning tasks and responsibilities to team members, analyzing business processes, identifying and mitigating operational risks, and fostering a positive team culture. This role provides an opportunity to collaborate with cross-functional teams, develop and implement team strategies, and contribute to the organization's initiatives.
Job Responsibilities
- You must Workflow Management
- Should have great Stakeholder Interaction
- Business Presentation
- You must handle Escalation and projects
- MIS/ KPI Reporting
- Continuous Improvement
Required Qualifications, Skills and Capabilities
- 5 - 7 years of work experience, preferably in Banking/ Mortgage/ Loan Operations
- Excellent interpersonal skills to work effectively in team environment
- Exposure in effectively utilizing teams capacity
- Proven track record in process enhancements and eliminating non value adds in day to day operations
- Strong verbal & written communication to effectively communicate with various stake-holders
- Work with the team to achieve SLAs for the process and individual targets
- Handle end to end deliverables of the team
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
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