Accounts Receivable Executive
Location
Noida | India
Job description
Job Title: Accounts Receivable Executive
Location: Noida, India.
Our mission is to unlock human potential. We welcome you for who you are, and the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role: Reporting to the Manager of Accounts Receivable, the incumbent will assume the responsibilities of performing Cash Application activities for Wiley Global. This includes lockbox payments, wire payments, refunds, cash deposits, and payment allocations. Another key role of this position is to respond to simple and standard customer queries related to their payments. Additional responsibilities include daily/weekly/monthly reporting of Cash Applications & ensuring SLAs & KPIs for Cash applications are met. This role needs to work in harmony with collection & other customer service teams daily. Compliance with Internal controls & supporting audits is an important role of this position.
This position requires knowledge and skills gained through formal training or considerable work experience & established skills to perform a range of day-to-day activities. Performs an established procedure with a moderate degree of supervision. Uses prescribed guidelines or policies to analyze and resolve problems. The position uses communication skills to exchange information and integrate within the team and with other teams. The role has no supervisory responsibilities and impacts own team through the accuracy & quality of work.
How you will make an impact: - Timely & accurate postings of customer payments.
- Cross-verification of customer account before initiating refund.
- Customer instructions are followed for payment allocations.
- Response time on customer queries should meet the SLA and the information provided should be authentic.
- Timely closure of chargeback cases to avoid penalties in our bank account.
- Ensure payment processing with accuracy
- Ensure to sharing of accurate and timely information to facilitate decision-making and analysis for the business.
What we look for: - Bachelor's Degree in Accounting
- 2+ years of Shared Service accounting experience
- Understanding of the general cash application process.
- Should be flexible working in shifts.
- Ability to prioritize workload.
- SAP experience mandatory
- Should have good knowledge of Excel.
- Handle a high volume of transactional work with a high degree of accuracy.
- Strong communication skills; proven ability to communicate effectively with internal business partners at various levels
- Ability to prioritize, multi-task, and meet deadlines
- Willingness to establish and maintain effective working relationships
- A dynamic candidate who demonstrates initiative is results-oriented and flexible
- Willingness to work outside of normal business hours to accommodate various time zones
Desirable: - Experience of On-site and Off-site transitions.
About Wiley: Enabling Discovery, Powering Education, Shaping Workforces.
We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society's advancement, and giving seekers the help they need to turn their steps into strides.
Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley's headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.
Please attach your CV in order to be considered for this position.
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