Branch Sales Manager - HDFC Bank Branch Banking
Location
Mumbai | India
Job description
Job Description A Position Overview Position Title Wealth Sales Manager
Department Partnership Distribution
Level/ Band Asst. Manager / Manager
Role Summary: - To manage HNI sales and business objective of the selected category branches, meeting or exceeding key targets
- To ensure achievement of sales targets with optimal market coverage
- Benchmark competition objectives and identify whitespaces, in order to increase wallet share
- To effectively lead and manage sales team by providing them with ongoing coaching
- To ensure that the sales behavior, sales ethics and sales practices of the sales team comply with company standards and regulations
- To closely work with the branch level partner's stakeholders and internal hierarchy design sales strategies and initiatives that will cause improvement of sales performance.
B Organizational Relationships Reports To Asst Circle Manager/ Sr Circle Manager
Supervises CAM/ FLS
C Job Dimensions Geographic Area Covered Branch/ Cluster Internal Stakeholders Training
Product Management
Marketing
Branch Operations
Distribution Operations
External Channel Partner
D Key Result Areas Achieve ANP targets through assigned branches . Orient direct reportees to achieve pre-set business targets on ANP/ EP, case count, active branch, active sales staff and various KPIs for designated branch
. Develop joint business and implementation plans with branch manager
. Interact regularly with Sales/ operations team to set targets & achieve required sales
. Initial grooming of the CAMs/ BOs in presentation & selling skills
. Make joint calls with sales team
. Accompany the sales team on calls with high-ticket clients
. Build up and maintain solid relationship and rapport with partner's branch managers and LGs
Training of the sales team . Provide on-going training to partner's staff, including products, sales technique, prospecting, objection handling and sales operation and process etc.
. To train the CAMs/ BOs on Presentation and Selling Skills
Monitor sales & provide support . Analyze the productivity of Sales / operation team to ensure they are delivering as per expectations
. Ensure that the high performers are suitably rewarded & kept motivated
. Counsel the low performers to assess the reasons for low productivity
. Accompany the low performers on calls & give them special attention to motivate them
. Organize trainings for low performers to ensure they are conceptually strong
. Maintain and observe Company's internal control and standards
. Implement and observe the Company's Compliance Policy
. Act as an escalation point for issues pertaining to policy issuance
MIS & Reporting . Design and circulate business MIS and reports to various stakeholder as required
. Analyze data cuts on Business Performance and share the findings with the supervisors
E Skills Required Technical - HNI Sales and Query Handling
- Product/Subject matter expertise
- Team Management skills
- Mentoring skills
- Business perspective & planning
- Performance Management skills
- Finance / Insurance industry awareness
- Interviewing skills
- Self management
- Problem solving skills
- Peer level co-ordination and influencing skills
Behavioral Essential Desired Interpersonal skills .
Communication skills .
Creative
Job tags
Salary