Location
Kochi | India
Job description
Your Role and Responsibilities
At IBM, our design philosophy is to help guide people so they can do their best work. Because of designers at IBM planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe. The team you’ll be helping to lead is part of the worldwide design organization for AI Applications. AI Applications is an organization in IBM that is responsible for AI-enabled solutions that assist our customers in making more informed and data-driven decisions about how to manage their business. We are looking for an experienced UX Design Lead to help mentor and enable a cross-disciplinary team to deliver great end-to-end customer experiences.
Responsibilities
- Enable, drive and lead the design team, managing project tasks and deliverables using agile methodologies.
- Shape the strategy by setting high-level design goals to ensure a consistent and engaging experience. Analyze complexity, simplify workflows, identify the right problems to solve.
- Drive alignment by collaborating with designers, developers, marketers and product managers to drive a shared understanding of user’s needs and behaviors.
- Translate research into outstanding user experiences, steward design from concept to final code. Creation of key UX artifacts such as concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows and design specifications.
- Develop and playback interaction concepts to the larger team and be able to clearly defend design choices through employing prototypes at different fidelities to communicate design intent.
- Identify new components, patterns, and templates to be incorporated into the design standards while working with other designers across the organization to ensure consistency.
- Review designs of the multi-skilled design team, improving the work while growing the designers. Foster a team culture of diversity and transparent collaboration.
- Lead team stand-ups & playbacks and present design work as part of a compelling narrative to elicit buy-in from cross-disciplinary stakeholders.
- Advocate for and facilitate human centered design in everyday work and client meetings.
- Plan, lead and moderate virtual and in-person design thinking workshops
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
- Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design, visual design and design best practices.
- At least 7+ years of experience in solving complex user problems through user interface design, creating mock-ups and prototypes (low- and high- fidelity), as well as documenting interaction patterns for product UI.
- Experience with creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.
- Experience with design tools (Sketch, InVision, or Adobe Creative Cloud).
- Strong communication, storytelling, and documentation skills.
- Experience leading a team towards the successful delivery of high-quality designs to market.
- You will be required to work on-site in the Kochi office with the ability to work remotely occasionally
Preferred Technical and Professional Experience
- Experience in enterprise software design and delivery
- Experience planning & moderating design thinking workshops
- Data visualization skills.
- Experience of HTML and CSS is also beneficial.
Other Relevant Job Details
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction
Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!
Wonder if IBM is the one for you?
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About Business Unit
IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM Vaccination Policy
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
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